Register Before 9/1 and SAVE! In addition to early registration rates, LSSO members receive preferred pricing!
- Standard rate: $1495 - Early registration rate (before 9/1): $1295 - LSSO Members, Early registration rate (before 9/1): $1095
Presented by The American Lawyer, this 2-day program will address the key challenges you face today and prepare you for what lies ahead. Hear from and network with leaders in the industry as they provide tips and techniques on how you can successfully generate wealth for your firm. Our expert faculty will provide insight into how you can better manage your evolving role. Find out how to communicate the ROI on your initiatives and demonstrate value to the management committee. Learn how you can elicit and utilize client feedback to your advantage. See how you can jump 10 spots on the AmLaw 100 and other valuable league tables.
CMO’s everywhere are facing increasing pressure to justify their budgets and sometimes their very existence, according to new research by the Economist. Position your firm and yourself for success. Register now to attend thisthought-provoking timely Forum!
Please contact Amy DiLisio at 617.726.1500 or amy@legalsales.org to receive the promotion code for your LSSO member discount.
------------------------ LSSO's RainDrops
Visit LSSO's blog to read and comment on postings from the LSSO team and guest bloggers. We can't claim that we'll always be serious, but we can promise to be blogging about sales and service issues that effect you each and everyday!
Go to: http://lssoraindrops.blogspot.com and let us know what you think. If you are interested in blogging with LSSO, please contact Amy DiLisio at amy@legalsales.org LSSO RainDrops is powered by LexisNexis® Client Development solutions. Visit law.lexisnexis.com
LSSO Connect™
LSSO offers a new concierge-type service for members. Would you like advice from another member about a particular program or issue? Want to meet another member while traveling on business? Need help finding a place to meet or entertain clients? Try LSSO Connect™ by contacting Amy DiLisio at amy@legalsales.org or 617.726.1500.
LSSO Partners with TranQuill Vacations
You deserve personal and business travel services! Contact Gwenn Mitchell, TranQuill Vacations, 860.268.2360
What's New in the Library?
Click here to view articles recently added to the LSSO Library.
This prestigious award will recognize and honor those firms that are driven by the standards and leadership necessary to achieve continuous improvements in delivering service excellence.
YELLOW BELT COURSE Lean Sigma for Professional Services PROCESS IMPROVEMENT CERTIFICATION October 21, 22 and 23, Boston.Please contact LSSO at amy@legalsales.org or 617.726.1500 for more information.
LSSO's Process Improvement Courses: Groundbreaking Programs for Law Firms and Legal Departments
LSSO formed a strategic alliance that positions us to offer more groundbreaking programs for law firms and legal departments.
In May, LSSO launched the legal industry’s first process improvement certification programs designed to provide enhanced innovation, quality and efficiencies, and, in turn, increase profitiabilty and service in law firms and legal departments.
Until now, law firms and legal departments have had to first learn about process improvement from programs designed for other industries, and then to figure out how to apply those concepts and tools in their own organizations. These programs change that, since they are designed specifically for the legal industry.
"Toward that end, LSSO is extraordinarily fortunate to work with Laura Colcord,” stated Catherine Alman MacDonagh, President and Co-Founder of LSSO. “She is an internationally-known Process Improvement expert who has pioneered the use of Lean and Six Sigma methodologies in a number of non-traditional applications.” Laura Colcord and Catherine MacDonagh, who is a certified Six Sigma green belt, former law firm executive and a former corporate counsel, are developing the programs and will serve as lead instructors.
LSSO’s programs are for three different certifications: white, yellow and green belt. A 2-day white belt course is offered inhouse for law firms and legal departments, please contact Catherine MacDonagh for more information cam@legalsales.org.
An overview program is also available. Participants are introduced to the two most important process improvement toolkits, Lean and Six Sigma, and will learn how these methodologies are used to improve the way work is performed in the legal industry.
“Since LSSO’s inception, we have been focused on quality and process improvement in the legal space – from our Thomas H. Lee Award for Service Excellence in Law™ award judges and board of advisors, who are experts in this area, to our RainDance Conferences™ that feature programming on process improvement methodologies like Six Sigma and Lean,” said MacDonagh. “This series of certification programs allows law firms and legal departments to have relevant, immediately applicable tools and information.”
Questions? Email amy@legalsales.org or call 617 726 1500. ------------------------------------------------- Coming in 2008: LSSO’s 2008 Women Lawyers Survey: Sales and Business Development Issues
Winning Strategies of The Best Women Rainmakers
This survey will explore the key characteristics that define business development and rainmaking success for today’s female lawyers. Please stay tuned for: candid feedback and insights into sales tactics, referral sources, firm support, personal motivation approaches and client management techniques that help drive business development.
LSSO would like to congratulate Dr. Marla Baskerville Watkins who has recently received her PhD in Organizational Behavior from Tulane University! Dr. Baskerville Watkins will be one of the designers of the next LSSO’s 2008 Women Lawyers Survey: Sales and Business Development Issues.
The Law Firm Associate's Guide to Personal Marketing and Selling Skills
Order the ABA's best selling books by LSSO Co-Founders Beth Marie Cuzzone and Catherine Alman MacDonagh: The Law Firm Associate's Guide to Personal Marketing and Selling Skills AND the companion Trainer's Manual.
Kick start YOUR associate sales training and ecucation with practical, turn key programs. They're also perfect for mentoring, recruiting and retention initiatives!
Click on the book to order.
Click here to read a book review which was published in the 1/1/08 issue of HEADNOTES, the newsletter of the Dallas Bar Association (see Page 12).
The Woman Lawyer's Rainmaking Game: How to Build a Successful Law Practice
by Silvia L. Coulter, LSSO President and Co-Founder - a must read for all lawyers. Check it out at www.legalwks.com, the Press Center, item entitled "Beyond the Practice of Law: New Book Helps Female Lawyers Achieve Success"
LSSO MEMBERS: Read the chapter on Sales Confidence contributed by Harry Keshet, PhD. and Catherine Alman MacDonagh, Esq. in the LSSO Library, For Members Only.
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LSSO Webinar - Business Relevance
The Key to Client Satisfaction and Account Growth: Click here to listen to Mike O’Horo (“The Coach”) and Darryl Cross explain how to guarantee your lawyers’ “business relevance,” and earn the preference of these valuable clients who insist that you be much more than a technically competent lawyer. Here’s
