Meet LSSO's Leadership Team

Our team is composed of industry experts and forward-thinking professionals dedicated to transforming legal sales and client service. Each team member brings deep experience and a passion for continuous improvement, driving growth, and innovation.

Meet Our Leadership Team

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Lisa Ray
CEO
2151020343
Lisa Ray
CEO
2151020343
Lisa Ray
CEO
2151020343
Lisa Ray
CEO
2151020343
Lisa Ray
CEO
2151020343
Lisa Ray
CEO


Interested in helping shape the future of legal sales and service?

Applications are now open for LSSO’s 2026 Board of Advisors.

Experienced leaders are invited to learn more about the role, expectations, and application process.

Our Team

Catherine Alman MacDonagh, JD Headshot
Catherine Alman MacDonagh, JD
Co-Founder, LSSO Team, Advisory Board
Julia Bennett
Julia Bennett
Advisory Board
Executive Profile
Raya Blakely-Glover
Raya Blakeley-Glover
Advisory Board
Executive Profile
Christie Caceres Headshot
Christie Caceres
Advisory Board
Executive Profile
Karen Colpitts Headshot
Karen Colpitts
LSSO Team
Silvia Coulter Headshot
Silvia Coulter
Co-Founder, LSSO Team, Advisory Board
Darryl Cross Headshot
Darryl Cross
President
Beth Cuzzone Headshot
Beth Cuzzone
Co-Founder, LSSO Team, Advisory Board, Editorial Board
Suzanne Donnels Headshot
Suzanne Donnels
Editorial Board
Rebecca Edwards Hnatowski Headshot
Rebecca Edwards Hnatowski
LSSO Team, Advisory Board, Co-Chair Editorial Board
Patrick Fuller Headshot
Patrick Fuller
LSSO Team, Advisory Board
Executive Profile
Laura Gutierrez Head Shot
Laura Gutierrez
Editorial Board
Rachel Haalad Watson Headshot
Rachel Haalad Watson
Advisory Board
Executive Profile
Beth Huffman Headshot
Beth Huffman
Advisory Board
Steven Keith
Steven Keith
Advisory Board
Executive Profile
Neel Lilani Headshot
Neel Lilani
Advisory Board
Executive Profile
Nicole McClure Headshot
Nicole McClure
LSSO Team
Chris Newman
Christopher Newman
Immediate Past President
Executive Profile
Kate Pearch Headshot
Kate Pearch
Editorial Board
Howard Rosenberg Headshot
Howard Rosenberg
Editorial Board
Carolyn Sandano Headshot
Carolyn Sandano
Advisory Board
Jenna Schiappacasse
Jenna Schiappacasse
Advisory Board
Executive Profile
Steve Scissors Headshot
Steve Scissors
Editorial Board
Jen Shankleton
Jennifer Shankleton
Co-Chair Editorial Board
Jenn Smuts Headshot
Jenn Smuts
Editorial Board
Adam Stock Headshot
Adam Stock
Advisory Board
Merri Taylor Headshot
Merri Taylor
LSSO Team
Michael J. Zukewich
Michael J. Zukewich
Editorial Board
Jill Zwetchkenbaum Headshot
Jill Zwetchkenbaum
Advisory Board
Executive Profile