Gratitude and Your Personal Brand
By Paula Zirinsky, Zirinsky Strategy LLC
Industry Insights
Client Experience (CX) : Imperative or Optional?
by Jennifer Smuts, Practice Growth Lead, K&L Gates LLP
LSSO Executive Profile Q&A - Jenna Schiappacasse
LSSO Executive Profile Q&A Jenna SchiappacasseFrom crafting her own client-facing role at a small...
Message from Board of Advisors President
By: Christopher Newman, President, LSSO Board of AdvisorsI'm thrilled to reach out to you for the...
Navigating Rising Legal Fees: What Legal Sales and Service Professionals Can Learn from Top Firms’ Pricing Practices
By: Jill Zwetchkenbaum & Brian CarrozzaThe Wall Street Journal recently reported that some elite...
Cultivating a Culture of Growth and Business Development
In today's competitive legal market, establishing a culture that promotes growth and business...
Growing Client Work - Maximizing Opportunities
While winning new clients and keeping them satisfied are crucial components of a law firm’s...
Data Protection: A Not-So-Spooky Sales & Service Tool
Given the recent, supernaturally bright light shining directly on artificial intelligence – its...
Keeping Clients - Nurturing Lasting Relationships
Securing new clients is only the beginning of a law firm's journey to success. The true challenge...
Winning Clients - Unveiling Proven Strategies
Client acquisition is not just about closing deals; it's about building relationships that lead to...