The Legal Industry Is Outsourcing Its Client Experience to Chance
RainDance 2026 Speaker Preview
Industry Insights
The Strategic Listening Revolution: How Can Your Firm Close the Gap on the Market Leaders?
By Alastair Beddow, Managing Director, Meridian West
LSSO Executive Profile Q&A — Silvia Coulter
As a co-founder of LSSO, you've had a front-row seat to the evolution of legal sales. How has...
LSSO Rising Star Jessica Crenshaw Redefines Boundaries and Elevates Client Value
Facilitated By: Parin Pandya, Practice Development Manager, Kegler BrownHill + Ritter
Axinn Confidently Disrupts Tradition
Facilitated By: Jenn Smuts, Business Development Leader, K&L Gates LLP
The 7 Critical Moments That Make or Break Client Relationships
By: Steven Keith, Founder, CX Pilots
AI in Action: How Law Firms Are Using AI for Marketing & Business Development
By: Jonathan Fitzgarrald, Managing Partner, Equinox Strategy PartnersRoger is one of the most...
Closing the Say-Do Gap: 5 Essentials for Standout Experience
By: Adam Severson, Chief Marketing Officer at Baker Donelson & Kate Pearch, Chief Strategy Officer...
Client Experience (CX) : Imperative or Optional?
by Jennifer Smuts, Practice Growth Lead, K&L Gates LLP