The 7 Critical Moments That Make or Break Client Relationships
By: Steven Keith , Founder, CX Pilots
Industry Insights
AI in Action: How Law Firms Are Using AI for Marketing & Business Development
By: Jonathan Fitzgarrald, Managing Partner, Equinox Strategy PartnersRoger is one of the most...
Closing the Say-Do Gap: 5 Essentials for Standout Experience
By: Adam Severson, Chief Marketing Officer at Baker Donelson & Kate Pearch, Chief Strategy Officer...
Client Experience (CX) : Imperative or Optional?
by Jennifer Smuts, Practice Growth Lead, K&L Gates LLP